Hospitals make progress on the path to safety

U.S. News and World Report
Aug 14, 2014

Though it’s been 15 years since the Institute of Medicine put a spotlight on safety and called on hospitals to stop doing harm, the odds of falling victim to a medical mishap remain stubbornly high. Beyond potentially deadly infections, the possible horrors run the gamut from operations on the wrong limb and administration of the wrong drug or dosage to faulty diagnoses. Tim Vogus, associate professor of management, studies how high-reliability organizations like aircraft carriers and nuclear facilities implement safety protocols and is quoted.