Health Care Delivery Organizations
In recent years, there has been a surge in the efforts to apply management principles to improve health care delivery. Although a growing number of health care organizations have adopted various management innovations (e.g., lean production, team-based structures, etc.), the results - measurable improvements in the efficiency, efficacy, and quality of care delivery - have been mixed. This course examines the mixed results in the light of the distinctive features of health care organizations. We will discuss how these organizational features lead to ineffective implementation of management innovations, and identify managerial strategies for successfully leading process improvement initiatives in health care organizations. (2)
Please Note: Not all courses are scheduled each semester. Complete class schedules are available upon enrollment.